Contact & Booking
The fastest way to book is WhatsApp — we usually reply within the hour during the day.
Boarding point
Nehru Trophy Finishing Point, Punnamada, Alappuzha, Kerala
Office
XP TRIPSSreelakshmi, Bhavana Jn, South Aryad
Alappuzha, Kerala 688006, India
Alleppey Houseboats Company is operated by XP TRIPS.
Timings
Check-in 12:00 PM · Check-out 09:00 AM. Cruising pauses 5:00 PM – 7:00 AM (boat anchored safely, crew onboard).
How booking works
Send an enquiry or message us on WhatsApp with your dates, the number of guests and the kind of boat you want. We check the boat against the live schedule before replying, so a confirmation from us means the boat is actually held rather than provisionally pencilled in. An advance reserves it; the balance is paid at check-in. The advance goes through a secure Razorpay link — we do not take card details over chat or email.
Rates on this site are per boat per night unless the page says otherwise, and exclude GST. Prices move with the season, so a rate quoted for a weekend in December will not match the same boat in July. Bring photo ID for every adult; it is checked at boarding, and for foreign nationals a passport is required rather than any other document.
Finding the boarding point
Most boats board at the Nehru Trophy Finishing Point, Punnamada, Alappuzha, Kerala; our Kumarakom boats board at Kumarakom instead. It is about ten minutes by road from Alappuzha town and the railway station, and roughly ninety minutes from Cochin International Airport by taxi. Arrive by 11:30 AM for a noon check-in — the jetty is busy at midday and finding your boat takes a few minutes. Call us when you set off and the crew will meet you at the gate.
Cancellation
- More than 15 days before check-in: ₹1,000 cancellation charge.
- Within 15 days: 50% of the total trip price.
- No-show / within 72 hours: 100% of the total trip price.
- Long-weekend (Fri/Mon national holiday) cancellation: ₹3,000 charge.
- No refund for mid-cruise cancellation or early check-out.
Advance to reserve, balance on check-in. Advance via secure Razorpay link. GST is charged extra on the displayed price.
When to reach us
WhatsApp is the fastest route and is answered through the day, usually within the hour. Phone works for anything complicated — group bookings, multiple boats, or a question about which boat suits an elderly parent or a toddler. Email suits detailed itineraries and formal quotes for corporate bookings, and is answered the same day.